Computer Support and IT Services in Charlotte NC
We offer an extensive range of IT services allowing us to be the virtual IT department for any business. Whether you are a large corporation that needs to outsource IT support staff or a small business that can't justify having their own in-house IT support department.
Our Managed IT Services Solution
The best way to keep your network running smoothly and efficiently is to find the problems before they become a problem. We do preventive maintenance in so many other areas; why not protect your computer system investment the same way. You wouldn't think of never changing the oil in your car. Would You?
When your computer network is slow or crashes, your employees can't work and your customers might not be able to purchase from you. The result. You lose money!
We understand how important your computer network is to the health and success of your business. That's why we provide computer services to help companies in the Charlotte NC area keep their systems running smoothly.
Computer networks are complex systems containing many settings within each server and workstation that need to be configured correctly in order to achieve optimum performance. Installing new software, inadvertent changes by users, and and unavoidable system crashes all can add up to unstable systems requiring attention. With our Total Managed Service Program, your systems will be maintained at regularly specified intervals. Our IT support team will:
- Review and analysis of System Event Logs and Messages
- Examination of Backup System Operation
- Updates for Operating System & Virus Protection System and any other Applications as required
- Tuning and Optimization of server operations Onsite installation, configuration and upgrades for hardware and software
- Onsite and offsite troubleshooting of hardware and software
- Proactive Total Scheduled Maintenance programs designed specifically for your company - often optimized to be performed remotely to minimize downtime as well as costs
- Network planning, installation and maintenance for servers running Microsoft, Linux, VMWare, Apache Web Server
- Server Management, consolidation and virtualization
- Internet connectivity, security and firewall support
- E-Mail system setup and support service
- Remote connectivity via VPN connection - Firewall/URL Filter22
- Virus protection installation and maintenance
- Wireless Solutions - Security Solutions ***Most WiFi is unsecure****
- Automated Data Storage Solutions
- Disaster Recovery planning and recommendations (onsite and offsite backups)
- Network and Technology Systems Assessment and Recommendations
- Competitive technology hardware and software procurement
- Annual Systems Evaluation for planning and budgeting for Technology Refresh and system upgrades
Over time, this program translates into more reliable and stable systems which reduce downtime and improve confidence and employee productivity.
We look forward to providing outstanding customer service to your Charlotte NC business, when your company needs IT support and computer services!
No Problems. Just Solutions.